About

INTRODUCTION: ABOUT US

Trips ’n’ Treats is jointly managed by Penny McCloskey and Theresa Snow who have  many years experience between them working in the care sector.

The past 20 years have been spent working in the learning disability sector supporting adults with learning disabilities to lead fulfilling lives, promoting independence whilst maintaining a duty of care towards them. Trips’n’Treat subscribe to the Person Centred Planning approach when supporting service users.

There seemed to us both to be a need for people with learning disabilities to enjoy the nicer things in life that most of us take for granted. Although support is provided to service users to do every day things such as shopping trips, arranging employment and college courses often there is not the time and resources to take the service users to visit museums, parks, seaside resorts, the list of places is endless”. –Penny McCloskey

At Trips ‘n’ Treats we can provide the full support that is needed so that the service users can choose when and where they would like to go.”–Theresa Snow

Here at Trips’n’Treats we have a full team of  14 staff waiting to meet you which is made up of Recreational Support workers, a Senior Support Worker and   Lynne Hubbard who  is our Team Leader and  leads the Team out in the field  while Penny and Theresa manage the service.

We also have 2 office administration staff  Wendy and Amanda who help us keep the wheels in motion.

OUR SERVICE AIMS:

To work within the Person Centred Planning Framework.
To provide a high quality service.
To tailor the service to the needs of the individual.
To maintain respect and dignity of the service user at all times.
To maintain confidentiality at all times.

HOW WILL WE MEET THESE AIMS?

Initial assessment meeting.

Personal pen pictures of each individual service user.

Risk assessments (where necessary.)

Written and verbal feedback after each outing

Listening the to wishes of the service user.

Adhering to our  service user Care & Support plans.

3 monthly review/courtesy calls

Annual Service Reviews

Quality Auditing 2 x yearly

Up to date staff training

Disclosure Barring checks on all staff

Keeping all records safely stored in locked cabinets when not in use.